62% of Britons are using technology to access healthcare

electronic health, electronic patient records

Ordering repeat prescriptions, speaking to GPs online, attending video appointments  are the most popular ways patients are using new technologies.

An overwhelming number of UK patients are currently using technology to access doctor’s appointments and medication, according to new research into patient behaviours and the healthcare ecosystem. 62% of Britons have used technology to access healthcare, according to a study of 1,014 British adults carried out by on-demand video GP consultation service, PushDoctor.co.uk. According to the data, ordering repeat prescriptions (29%) is currently the most popular way Britons are using technology to access healthcare services. More than 1 in 5 (22%) have communicated with a GP online – e.g. via live chat, whilst 1 in 7 (17%) have already used video consultation services to speak to a GP. Those aged 18-24 and 35-44 are driving adoption of these technologies. Convenience is leading this step change, with almost one in three (30%) claiming they would consult a GP via video if it meant they could have an appointment when and where they wanted. Meanwhile, 27% would do so if it meant they could have an immediate or same day appointment, and 1 in 4 (26%) if they couldn’t travel to their GP surgery.

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