Surge in number of men calling support line for emotional help

Macmillan cancer support

Macmillan Cancer Support says increase in calls due to a shift in male attitudes towards talking about emotions

 Macmillan Cancer Support reveals its helpline recorded a surge in calls for emotional support and counselling from male callers[i] last year.  The charity hopes to encourage even more men with cancer to ask for help, as part of its Just Say the Word campaign, with partners from across the construction, home improvement, electrical and technology sectors.

On average, eight men per day called the charity last year to talk about their feelings, compared to an average of six per day in 2016[ii] – an increase of around a third. Professionals at the charity have also reported men accessing emotional support through its online community and face to face appointments.

The other most common issues that men called the helpline for included advice in accessing benefits, managing pain and information about cancer treatment.

Dr Anthony Cunliffe from Macmillan Cancer Support, said: “A cancer diagnosis can impact so many aspects of your life such as your health, finances and relationships. These changes can cause emotional strain so it’s encouraging to see more and more men talking about how they feel.

“We’ve seen a change in the way people think – men are no longer expected to deal with emotional issues on their own. From Princes Harry and William, to comedian Johnny Vegas, brave men have spoken publicly about their emotions, helping us all realise it’s okay to talk about our feelings. Despite this shift, there is still a long way to go and it’s crucial that men ask Macmillan for help before reaching crisis point.”

Despite the increase in men asking for emotional support on Macmillan’s helpline, more women continue to call the line than men. Last year, Macmillan received an average of 175 calls from women per day, compared to 76 calls from men per day. [iii]

However, men are 22% more likely to get cancer and 45% more likely to die from cancer than women[iv]. Macmillan also reports that 49% of men diagnosed with cancer experience anxiety during treatment and 25% felt depressed when they were diagnosed. [v]

Macmillan is encouraging even more men to access the emotional support it offers. Professionals on the charity’s helpline are there to be a listening ear and to signpost people to appropriate local services like counselling sessions or financial advice.  Alternatively, people can log on to Macmillan’s Online Community if they would rather speak online.

Pete Dolan, 35 from Shropshire works for Travis Perkins and was diagnosed with testicular cancer in 2015. “When I was going through treatment I really struggled emotionally, but I was bottling my feelings up as I wanted to be strong for my family. The fear that I wouldn’t see my kids grow up was almost too much to cope with. I just couldn’t shake the fear that was hanging over me – it was the hardest thing I’ve ever been through.

 “I called Macmillan’s support line and they were brilliant. They helped me talk through these fears and anxieties and to process what I was going through. I know a lot of my male friends think it’s a sign of weakness to ask for help, especially in the building trade, but I don’t know what I would have done without Macmillan’s support.”

To encourage more men with cancer to ask for help, Macmillan is bringing together nine of its partners from the construction, home improvement, electrical and technology sectors: Benchmarx Kitchens and Joinery, CEF, ISG, Mace, Selco Builders Warehouse, telent Technology Services, Topps Tiles, Travis Perkins and Wolseley, for their ‘Just Say the Word’ campaign. Through this, Macmillan hopes to reach and empower men across the UK to take control of their health and seek the support they need.

For more information about the campaign and the support services Macmillan Cancer Support is offering, visit

Leave a Reply

Your email address will not be published. Required fields are marked *